Privacy Policy

Data Controller NOVENCO s.r.l. OPERATIONAL HEADQUARTERS: Via A. Marcuzzi, 2 – 33034 Fagagna (UD) VAT IT03176690307

Our commitment This website collects certain personal data to ensure the best possible service. In this document you will find all the information regarding the processing of your personal data pursuant to Articles 13 and 14 of European Regulation No. 679/2016 (General Data Protection Regulation), in force since 25 May 2018. Before submitting any personal information and/or filling in any electronic form on our website, you should carefully read and review this policy.

Your privacy is very important to us; for this reason, we are committed to collecting data only when strictly necessary, or when you provide your consent directly. We do not sell, and will never sell, the data we collect to third parties.

Types of data collected The personal data we collect through this website, either directly or through third-party services, are as follows:

Cookies
Statistical and usage data
Data freely provided through contact forms and/or similar services (e.g. first name, last name, email, etc.)

In this document you will find all the information for each type of data collected, the methods used to process such data, and the purposes for which it is collected. In some cases, refusing consent to data collection will make it impossible to provide the requested service, as the data is necessary for its proper delivery. If you have any doubts about how your data is processed on this website, you may contact the data controller indicated here at any time and request the necessary information.

Details on services

System logs and sessions Some data is automatically saved by the server hosting this website; this data records the various requests received from each visitor and is used to ensure browsing security and to analyse the correct functioning of the site, in order to identify and resolve system errors. This type of data is also collected automatically while browsing the website.

Technical cookies These are cookies necessary for the website to function correctly, ensuring proper use of the pages. Consent is not required for this type of data.

Profiling cookies This is a website analytics service that collects various information on user browsing, origin, and behaviour within the site. Personal data is collected for statistical purposes, to examine and track the use of our website. This data is collected only upon explicit consent given through the banner present on all pages of this website.

Contact form Within our website you can use a form to send us a specific request; the data entered (subject to explicit consent to processing) will be sent to us by email so that a member of our staff can respond to your request. Each use of the form is logged in a text file as a security backup and retained according to the methods described below. Consent is given while filling in the form.

Purpose of Processing Data is collected for two different purposes:

Operation Some data is used to ensure the website functions properly and to identify errors to be corrected (technical cookies, system logs, user sessions).

Provision of services Data sent independently through the contact form, or through links to the email addresses provided on the website, is processed in order to provide you with a fast and appropriate response to your request.

Processing Methods We adopt appropriate security measures to prevent unauthorised access, disclosure, alteration, and deletion of data. Processing is carried out using IT tools, in a manner appropriate to the purposes indicated. In some cases, in addition to the Data Controller, other authorised parties may have access to the data, both internal to our organisation (administrators, marketing managers, etc.) and external (providers, hosting companies, IT agencies, etc.). An updated list may be requested at any time. Your personal data will be collected in the event that:

You give consent to the processing of personal data for one or more specific purposes, in order to request a service or fill in a form;
Processing is strictly necessary for the provision of the service;
Processing is necessary to fulfil legal obligations.

Data Retention: Period Personal data collected is retained for the time necessary to carry out the related service; if collected on the basis of your explicit consent, the data may be retained until such consent is withdrawn, which may be exercised through the means made available or by contacting the data controller. Some data may be retained for longer than the indicated period in order to comply with legal provisions and requirements imposed by the authorities. At the end of the retention period, the right of access, modification, and deletion of such data lapses.

Data Retention: Location Personal data is processed, for the periods indicated above, at the operational headquarters of the Data Controller, at the operational headquarters of the server hosting the website, and in any other location where the parties involved are based. We do not intend to transfer your data to other parties, or to other locations, unless required by law or strictly necessary for the provision of the requested service.

Your Rights In accordance with legal provisions, you have the right, at any time during the data retention period, to:

Withdraw consent to the processing of your data;
Obtain information on the existence of data concerning you;
Request the deletion, modification, or correction of existing data;
Receive your data or have it transferred to another data controller.

Each of these requests will be fulfilled within a reasonable time by the Data Controller or an authorised representative. Requests may be sent through the contact channels made available on our website and in this document.

Cookies

Cookies are pieces of code installed within the browser that assist the Data Controller in providing the service in accordance with the purposes described. Some of the purposes for which Cookies are installed may also require the user’s consent. Technical cookies and aggregated statistics cookies:

Activities strictly necessary for operation
Activities related to saving preferences, optimisation, and statistics
Other types of Cookies or third-party tools that may make use of them

Some of the services listed below may not require the user’s consent, or may be managed directly by the Data Controller, depending on what is described, without the assistance of third parties. Where any of the tools indicated below include services managed by third parties, these may, in addition to what is specified and even without the Data Controller’s knowledge, carry out user tracking activities. For detailed information on this matter, users are advised to consult the privacy policies of the listed services.

Interaction with social networks and external platforms
Remarketing and Behavioural Targeting
Statistics
Display of content from external platforms

In addition to what is indicated in this document, the user may manage Cookie preferences directly within their own browser and, for example, prevent third parties from installing them. Through browser preferences it is also possible to delete Cookies installed in the past, including the Cookie in which any consent to the installation of Cookies by this website may have been saved. It is important to note that disabling all Cookies may compromise the functioning of this website. Users can find information on how to manage Cookies directly in their browser through the browser developer’s website (Apple, Microsoft, Google, etc.). In the case of services provided by third parties, users may also exercise their right to object to tracking by referring to the third party’s privacy policy, through the opt-out link if explicitly provided, or by contacting the third party directly. Without prejudice to the above, the Data Controller informs users that they may make use of Your Online Choices. Through this service it is possible to manage the tracking preferences of most advertising tools. The Data Controller therefore recommends that users use this resource in addition to the information provided in this document.

Since the installation of Cookies and other tracking systems carried out by third parties through the services used within this application cannot be technically controlled by the Data Controller, any specific reference to Cookies and third-party tracking systems is to be considered indicative. For complete information, please consult the privacy policy of any third-party services listed in this document. Given the objective complexity involved in identifying Cookie-based technologies and their very close integration with how the web works, users are invited to contact the Data Controller should they wish to receive further clarification regarding the use of Cookies and any related uses, for example by third parties, carried out through this website.